PRIVACY
POLICY

1. INTRODUCTION

Welcome to SEENWAYS. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website seenways.com or make a purchase from us.

2. INFORMATION WE COLLECT

When you place an order or interact with our website, we may collect the following information:

• Full name
• Phone number
• Delivery address (governorate, city, street)
• Email address (for order confirmation and marketing, if you opt in)

We do not collect payment information as all transactions are cash on delivery.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation and updates via email or phone
• Contact you regarding your delivery
• Send promotional emails and newsletters (only if you have subscribed)
• Improve our website and customer experience
• Prevent fraudulent orders

4. ANALYTICS & TRACKING

We use the following tools to understand how visitors interact with our website:

• Google Analytics: Helps us analyze website traffic and user behavior. Google may collect data such as your IP address, browser type, and pages visited. You can opt out via Google's opt-out tool.
• Meta Pixel (Facebook): We use Meta Pixel to measure the effectiveness of our advertising and to show you relevant ads on Facebook and Instagram. Meta may collect browsing data in accordance with their own privacy policy.

5. SHARING YOUR INFORMATION

We do not sell or rent your personal information. We may share your data with:

• Bosta (our shipping partner) — to fulfill and deliver your orders
• Service providers who assist us in operating our website

All third parties are required to keep your information confidential.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including processing orders and handling returns. You may request deletion of your data at any time by contacting us.

7. YOUR RIGHTS

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Unsubscribe from marketing emails at any time
• Opt out of tracking and analytics

8. COOKIES

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. By continuing to use our website, you consent to our use of cookies. You can control cookie settings through your browser.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact us: